Reference

pgsoftindo Privacy Policy for Your Account

Our Privacy Policy explains how we collect, use and protect the details connected to your pgsoftindo account.

Clear data purposesWallet references explainedAccount access controlsPolicy request path
pgsoftindo pgsoftindo Privacy Policy for Your Account
CONTACT ROUTES

Where Privacy Questions Go

A clear contact path helps you ask about the Privacy Policy without sending sensitive details to the wrong place. Use the account support route when you need help with a data request, phone verification record or sign-in concern. For a wallet matter, keep the payment receipt or reference ready so we can locate the relevant account event without asking for an unnecessary password.

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Account data request

Ask through our account support path when you want to know which personal details are connected to your pgsoftindo account or need help correcting a phone verification record.

Wallet privacy query

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the receipt reference only through the cashier support route and never send your password.

Access concern

If a mobile browser or desktop sign-in looks unfamiliar, contact account support with the device path and approximate time so we can check the account event securely.

DATA PRACTICES

What We Do With Account Details

We keep our Privacy Policy practical: each data use should connect to an account, security, support or legal need.

Account records

We may collect your account credentials, phone verification status and sign-in events to create access, confirm ownership and respond when…

Payment references

When you use DANA, OVO, GoPay or QRIS, we may retain transaction references and status details needed to match an…

Device signals

Browser type, device indicators and security events can help us recognise an unusual login.

Cookies

Cookies or similar browser storage can keep a session active, remember selected settings and support account security.

Retention

We retain account and transaction records for the period needed for security, support, dispute handling and legal duties.

Change requests

You can ask us to correct eligible account details or explain a data use through account support.

Privacy Policy Answers for pgsoftindo

These Privacy Policy answers focus on the questions you may have before opening an account or checking a wallet status. We keep the route specific: account requests go to account support, while a payment reference should stay with the cashier support path. If eligibility is relevant, access depends on local law.

The Privacy Policy covers account creation, phone verification, sign-in events, device signals, cookies, support contacts and transaction references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

We use phone verification to help confirm account ownership, support secure access and investigate an unusual login. If you ask to change the number, we may request an ownership check first.

Yes, it explains how we may handle transaction references and status details connected to DANA, QRIS, OVO or GoPay. Payment providers keep their own records under their separate terms.

You can contact account support to ask which eligible details are connected to your account or to request a correction. We may verify ownership before disclosing or changing personal data.

We use sign-in events, device indicators and account checks to identify unusual access through the mobile browser path. We do not ask support messages to contain your password or wallet PIN.

The Privacy Policy allows retention for the time needed for account security, support, transaction questions, dispute handling and legal duties. Records can then be removed or de-identified under our process.

Use account support for access, correction or data-use questions. For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference, use the cashier support route and share only the necessary receipt details.